What Our Legal Policy Covers
Our Legal policy explains the conditions attached to account access, identity details, wallet activity and use of the lobby. We may request accurate contact information and phone verification before allowing account access, and we may pause a transaction when the payment name or account details do
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not match. DANA, OVO, GoPay, QRIS, bank transfer and virtual account labels are shown as available routes; the method offered to you can vary by region and account status. Access is where local law permits, and you are responsible for checking the rules that apply in
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your location. If a policy point is unclear, contact us through the account support path before sending funds or requesting an account change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.